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Analytics &
Attribution Playbook

Understand what's really driving revenue — and invest confidently.

A 90-day sprint to make your analytics reliable, see which channels actually drive profitable revenue, and use attribution to guide budget, bids, and creative decisions.

Book Your Attribution ReviewSee the Sprint Plan
01

Who This Playbook Is For

Business types: DTC brands, ecommerce stores (single or multi-brand), consumer subscription products, and B2C apps with web acquisition funnels.

Typical situation: You're investing in paid channels (Meta, Google, TikTok, influencers, affiliates), but ad platforms report different numbers than your store or GA4, attribution feels messy post-iOS, and budget decisions rely on last-touch or gut feel.

Stakeholders: Head of Ecommerce / Growth / Marketing, Performance Marketing Lead or Agency Partner, Analytics / Data Lead, Ecommerce / Product Owner.

02

Outcomes AAJ Aims to Deliver

What you'll have by the end of the 90-day sprint.

Clean, dependable measurement of purchases, revenue, AOV, subscriptions, and repeat purchases

A pragmatic attribution approach — simple, understandable models that match how your buyers behave

Clear rules for when to trust platform data vs analytics vs backend

Unified dashboards with channels ranked by revenue, orders, and ROAS/POAS

2–3 concrete attribution-driven optimizations (budget shifts, bid/creative changes, channel tests)

03

Quick Decisions We'll Make Together

Upfront alignment so we move fast once the sprint starts.

Primary revenue event (e.g., online purchase, subscription start, first in-app purchase).

Key secondary events (add-to-cart, checkout start, email/SMS sign-up, repeat purchase).

Source of truth for revenue (ecommerce platform, billing/subscription system, app backend).

Attribution approach: start with transparent rule-based models; lean into algorithmic only after data is clean and validated.

04

Attribution Models We Use for B2C

AAJ rarely relies on a single model — we use multiple views in parallel for different decisions.

ModelWhen We Use ItProsCons
Last Click (Non-Direct)Simple baseline; lower volume or early data maturityEasy to interpret; useful for quick sanity checksOver-credits retargeting, branded search, email; under-credits discovery
Time DecayShort journeys (hours to days) with multiple interactionsMore weight to touchpoints closer to purchase; realistic for multi-touchRule-based decay curve is an assumption; can under-credit top-of-funnel
Position-Based (40-20-40)Value both discovery (first touch) and conversion (last touch)Balances discovery and conversion roles; intuitive for full-funnel teamsWeights are partly arbitrary; needs volume and consistent tagging
Data-Driven / AlgorithmicSustained spend and enough volume; robust modeled conversion tools or MMMHandles complex journeys and privacy-driven data lossOpaque 'black box'; always cross-check with backend revenue and experiments

Last Click (Non-Direct)

Time Decay

Position-Based (40-20-40)

Data-Driven / Algorithmic

05

90-Day Sprint Plan

Weeks 1–3

Foundation & Health Check

Deliverables

Analytics & Tracking Health Audit (B2C) — what's working, what's broken, priority fixes.

Client input: Grant access to analytics, ecommerce platform, and ad accounts.

Weeks 4–6

Implement & Baseline

Deliverables

Tracking Fix Plan, UTM & Campaign Naming Guide, Baseline Dashboard & Performance Summary.

Client input: Coordinate dev team for tracking changes; confirm naming conventions.

Weeks 7–9

Modeling & Validation

Deliverables

Attribution Comparison Report (B2C), Experiment Briefs & Read-outs.

Weeks 10–12

Operationalize & Handoff

Deliverables

Attribution Playbook (B2C), Dashboard links, SOP Pack, 60-minute training session.

06

Ecommerce Funnel & Key Metrics

The funnel we'll map together and the metrics that matter.

Funnel Stages

1Session → Product view2Product view → Add-to-cart3Add-to-cart → Checkout start4Checkout start → Purchase5(Optional) Purchase → Repeat purchase

Core KPIs

Sessions by channel & deviceAdd-to-cart rateCheckout completion rateOrders & revenue by channel/campaignAOV (Average Order Value)New vs returning customersROAS / POAS by channel
07

Validation Experiments

Real-world tests to sanity-check models and guide trust.

1Budget Shift Test

2Channel Pause / Reduction Test

3Creative / Theme Test

08

Deliverables

Client-ready assets you receive throughout the engagement.

Analytics & Tracking Health Audit (B2C)

What's working, what's broken, priority fixes — concise PDF or deck.

Funnel & KPI Map (B2C)

Definitions for each funnel step and KPI with targets/benchmarks.

Tracking Fix Plan

Specific, prioritized tracking tasks for your dev/ops team.

UTM & Campaign Naming Guide

Simple, shareable reference for consistent campaign tagging.

Baseline Dashboard & Performance Summary

Current snapshot, funnel leaks, and platform vs store disagreements.

Attribution Comparison Report (B2C)

Side-by-side views for major channels with model recommendations.

Attribution Playbook (B2C)

Which models/views for which decisions, limitations, and review cadence.

SOP Pack (B2C)

Weekly review checklist, monthly budget review template, experiment log.

Training Session (60 min)

Live walkthrough of dashboards, attribution views, and decision-making.

09

Dashboard Structure

Three dashboards AAJ hands off to your team.

Performance Overview

Channel & Campaign Performance

Experiment & Learning Tracker

10

SOPs & Governance

How decisions get made and who owns what.

Weekly Performance Review (15–30 min)

Check spend vs budget, core KPIs vs last week and target, anomalies or tracking alerts. Decide on tactical budget shifts and creative adjustments.

Monthly Attribution & Budget Review (45–60 min)

Review platform vs analytics vs backend views, attribution comparison for major channels, experiment results. Decide next month's budget allocation and new experiments.

Access & Change Controls

Define who can change analytics events, pixel settings, dashboard logic, and attribution windows in ad platforms.

11

Responsibilities: AAJ vs Client

Client Typically Owns

AAJ Typically Owns

Ready to Get Started?

Three steps to launch your B2C attribution sprint.

1

Walk through your current tracking, spend levels, and reporting challenges (30-min review call).

2

AAJ scopes a 90-day sprint mapped to this playbook and your current stack.

3

Fix data foundations, validate what's working, and start making confident, attribution-driven decisions.

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