← All PlaybooksClient Playbook — B2C

B2C Foundations
Playbook

Get your audience, offer, and growth basics right in 60–90 days.

Help early-stage B2C / ecommerce teams build clear customer targeting, a sharp value proposition, a simple growth plan, and a usable analytics foundation—so you stop guessing and start growing deliberately.

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01

Who This Playbook Is For

Ideal for early-stage B2C teams:

Core stakeholders:

Founder / CEOMarketing / Growth LeadEcommerce / Product OwnerPerformance Marketing Partner
02

Outcomes AAJ Aims to Deliver

By the end of the Foundations sprint, you have:

Clear Customer & Problem Definition

Who you're for, what pain or desire you serve, and who is not your buyer right now.

Positioning & Messaging Basics

A simple story that explains what you sell, why it matters, and why choose you.

Focused 90-Day Growth Plan

1–2 core customer segments, 1–2 primary channels, and realistic weekly actions.

Website & Funnel Foundations

A homepage/product experience and flows that match your strategy and offer.

Analytics & Feedback Loops That Don't Break

Basic tracking, simple dashboards, and a weekly rhythm to review results.

03

Sprint Structure (60–90 Days)

AAJ can compress or extend based on your stage and urgency.

Phase 1 — Clarity

Weeks 1–3

Customer, problem, positioning, messaging, and core offer.

Phase 2 — Growth & Funnel

Weeks 4–6

Channels, website basics, and simple nurture flows.

Phase 3 — Execution

Weeks 7–9/12

Light execution support, measurement, and refinement.

04

Phase 1 — Clarity

Weeks 1–3: Customer, problem, positioning, messaging, and core offer.

1. Customer & Problem / Desire Clarity

2. Positioning & Brand Narrative

3. Early-Stage Offer & Pricing Structure

05

Phase 2 — Growth & Funnel Basics

Weeks 4–6: Channels, website basics, and simple nurture flows.

4. Channel & Activity Focus

5. Website & Storefront Foundations

6. Simple Nurture & Follow-Up (Email / SMS Basics)

06

Phase 3 — Execution, Feedback & Refinement

Weeks 7–9/12: Light execution support, measurement, and refinement.

7. Execution Support (Light but Practical)

8. Analytics & Feedback Loops (Simple, Not Heavy)

9. Foundations Retrospective & Next 90-Day Roadmap

07

AAJ vs. Client Responsibilities

Clear ownership ensures nothing falls through the cracks.

Client Typically OwnsAAJ Typically Owns
Product decisions, cost structure, and brand aestheticsStructured process and facilitation
Access to store/analytics/ad accountsCustomer & problem synthesis from your data and intuition
Final decisions on audience focus and offersPositioning & messaging framework
Implementation of website/theme changes (with AAJ guidance)Website/shop structure & copy recommendations
Day-to-day campaign execution (or coordination with agencies)90-day growth plan & simple activity calendar
Basic analytics framework and templates
Sprint summary and next-90-day roadmap
08

How to Engage AAJ

Three simple steps from intro call to focused roadmap.

Step 1

Foundations Intro Call (30 min)

Understand your brand, current store/funnel, and goals.

Step 2

Foundations Sprint Proposal

60–90 day scope mapped to this B2C playbook: clarity → growth plan → execution support.

Step 3

Work the Plan Together

Short working sessions, clear decisions, simple execution, and a focused roadmap when you finish.

Ready to Build Your Foundation?

Send a short brief and we'll scope your B2C Foundations Sprint.

Request scope