Benchmark Library — Every AAJ Figure and Its Source
98 benchmarks used across AAJ reports and free tools, each with its source document, sample size, field window and last-verified date. Every AAJ page that publishes a figure is listed against it, so a figure and its sourcing can never drift apart.
All reports — Free tools — Resource hub
Analytics, Experiments & Budget
42 figures — Analytics, Experiments & Budget hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| Marketing budgets averaged 7.8% of company revenue in 2026, up from 7.7% in both 2024 and 2025. | 7.8% | Gartner, 2026 CMO Spend Survey | 401 CMOs across North America, the UK and Europe, most at companies above $1B revenue · fielded January-March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | /, Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator, The Marketing Budget Planner |
| CMOs allocate 15.3% of marketing budget to AI, rising to 21.3% at AI-mature organizations. | 15.3% | Gartner, 2026 CMO Spend Survey | 401 CMOs across North America, the UK and Europe, most at companies above $1B revenue · fielded January-March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, Marketing Technology Stack Landscape, Marketing Budget Calculator |
| 56% of CMOs say their budget is insufficient to deliver their strategy, easing from 59% in 2025. | 56% | Gartner, 2026 CMO Spend Survey | 401 CMOs across North America, the UK and Europe, most at companies above $1B revenue · fielded January-March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator |
| Paid media accounts for 30.6% of marketing budget, equal to 2.4% of company revenue. | 30.6% | Gartner, 2025 CMO Spend Survey | 402 CMOs across North America, the UK and Europe · fielded February-March 2025 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, Paid Media Budget Allocator |
| 39% of CMOs plan to cut agency budgets, and 39% seek to reduce spending on labor. | 39% | Gartner, 2025 CMO Spend Survey | 402 CMOs across North America, the UK and Europe · fielded February-March 2025 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, Paid Media Budget Allocator, How to Choose and Manage a Marketing Agency |
| 22% of CMOs say generative AI has reduced their reliance on external agencies. | 22% | Gartner, 2025 CMO Spend Survey | 402 CMOs across North America, the UK and Europe · fielded February-March 2025 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, How to Choose and Manage a Marketing Agency |
| Median marketing spend at private B2B SaaS companies is 8% of ARR. | 8% | SaaS Capital, 2026 Spending Benchmarks for Private B2B SaaS Companies | 1,000+ private B2B SaaS companies, fifteenth annual survey · fielded March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, Unit Economics Calculator, The Marketing Budget Planner |
| Equity-backed B2B SaaS companies spend roughly 100% more on marketing than bootstrapped ones. | ~2x | SaaS Capital, 2026 Spending Benchmarks for Private B2B SaaS Companies | 1,000+ private B2B SaaS companies, fifteenth annual survey · fielded March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Budget Benchmarks by Stage 2026, Unit Economics Calculator |
| AAJ's working range for pre-seed / pre-PMF companies: 30–60% of cash burn spent on marketing, sized against burn because revenue is not yet a meaningful denominator. | 30–60% | AAJ's own estimate, not a published benchmark — Built from: AAJ's stated planning view, set against the published anchors in the Marketing Budget Benchmarks 2026 report (Gartner's 2026 CMO Spend Survey, The CMO Survey 2026 and SaaS Capital's 2026 spending benchmarks); expressed of cash burn. — Illustrative arithmetic from this band, not observed data: Illustrative: $50K monthly burn × 30–60% = $15K–$30K a month on marketing | AAJ's stated planning view for B2B SaaS, Pre-Seed to Enterprise; not survey or client data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator |
| AAJ's working range for Seed companies: 10–20% of the round raised spent on marketing, spread across the round's runway. | 10–20% | AAJ's own estimate, not a published benchmark — Built from: AAJ's stated planning view, set against the published anchors in the Marketing Budget Benchmarks 2026 report (Gartner's 2026 CMO Spend Survey, The CMO Survey 2026 and SaaS Capital's 2026 spending benchmarks); expressed of the round raised. — Illustrative arithmetic from this band, not observed data: Illustrative: $3M round × 10–20% = $300K–$600K over an 18-month runway, about $17K–$33K a month | AAJ's stated planning view for B2B SaaS, Pre-Seed to Enterprise; not survey or client data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator |
| AAJ's working range for Series A companies: 20–30% of ARR spent on marketing. | 20–30% | AAJ's own estimate, not a published benchmark — Built from: AAJ's stated planning view, set against the published anchors in the Marketing Budget Benchmarks 2026 report (Gartner's 2026 CMO Spend Survey, The CMO Survey 2026 and SaaS Capital's 2026 spending benchmarks); expressed of ARR. — Illustrative arithmetic from this band, not observed data: Illustrative: $3M ARR × 20–30% = $600K–$900K a year | AAJ's stated planning view for B2B SaaS, Pre-Seed to Enterprise; not survey or client data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator, The Marketing Budget Planner |
| AAJ's working range for Series B companies: 12–20% of revenue spent on marketing. | 12–20% | AAJ's own estimate, not a published benchmark — Built from: AAJ's stated planning view, set against the published anchors in the Marketing Budget Benchmarks 2026 report (Gartner's 2026 CMO Spend Survey, The CMO Survey 2026 and SaaS Capital's 2026 spending benchmarks); expressed of revenue. — Illustrative arithmetic from this band, not observed data: Illustrative: $15M revenue × 12–20% = $1.8M–$3M a year | AAJ's stated planning view for B2B SaaS, Pre-Seed to Enterprise; not survey or client data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator, The Marketing Budget Planner |
| AAJ's working range for scaling / post-Series B companies: 15–25% of revenue spent on marketing. | 15–25% | AAJ's own estimate, not a published benchmark — Built from: AAJ's stated planning view, set against the published anchors in the Marketing Budget Benchmarks 2026 report (Gartner's 2026 CMO Spend Survey, The CMO Survey 2026 and SaaS Capital's 2026 spending benchmarks); expressed of revenue. — Illustrative arithmetic from this band, not observed data: Illustrative: $40M revenue × 15–25% = $6M–$10M a year | AAJ's stated planning view for B2B SaaS, Pre-Seed to Enterprise; not survey or client data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator, The Marketing Budget Planner |
| AAJ's working range for mature and enterprise B2B SaaS companies: 5–7% of revenue spent on marketing, marketing only. | 5–7% | AAJ's own estimate, not a published benchmark — Built from: AAJ's stated planning view, set against the published anchors in the Marketing Budget Benchmarks 2026 report (Gartner's 2026 CMO Spend Survey, The CMO Survey 2026 and SaaS Capital's 2026 spending benchmarks); expressed of revenue. — Illustrative arithmetic from this band, not observed data: Illustrative: $200M revenue × 5–7% = $10M–$14M a year | AAJ's stated planning view for B2B SaaS, Pre-Seed to Enterprise; not survey or client data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Marketing Budget Benchmarks by Stage 2026, Marketing Budget Calculator, The Marketing Budget Planner |
| The average B2B firm invests 8% of annual revenue in marketing (Forrester's 2024 B2B Marketing Budget Benchmarks, nearly 500 organizations). | 8% | Forrester, The Average B2B Firm Invests 8% Of Revenue In Marketing (blog summary of the 2024 B2B Marketing Budget Benchmarks) — The full report is paid; Forrester states the 8% headline publicly on its blog. The European figure previously quoted could not be traced and was removed. | Nearly 500 organizations · fielded 2024 | Last verified 28 Sept 2026, next review 28 Mar 2027 | Marketing Budget Benchmarks by Stage 2026 |
| At Google and Bing, only about 10-20% of experiments produce positive results. | 10-20% | Harvard Business Review, Kohavi, R. and Thomke, S., "The Surprising Power of Online Experiments", Harvard Business Review, September-October 2017 | experiment programs at Google and Bing, as reported by the authors · fielded 2017 | Last verified 16 Sept 2026, next review 16 Mar 2027 | A/B Testing: The Complete Guide for Startups (Purpose, Methodology, Best Practices) |
| A Bing ad-headline experiment produced a 12% revenue lift, worth more than $100 million annually in the US. | 12% | Harvard Business Review, Kohavi, R. and Thomke, S., "The Surprising Power of Online Experiments", Harvard Business Review, September-October 2017 | single controlled experiment on Bing search advertising · fielded 2017 | Last verified 16 Sept 2026, next review 16 Mar 2027 | A/B Testing: The Complete Guide for Startups (Purpose, Methodology, Best Practices) |
| Roughly a third of ideas tested at Microsoft improved the metric, a third made no difference, and a third made things worse. | one third | Data Mining and Knowledge Discovery, Kohavi, R., Longbotham, R., Sommerfield, D. and Henne, R., "Controlled experiments on the web: survey and practical guide", Data Mining and Knowledge Discovery, 18(1), 2009 | online controlled experiments run at Microsoft, as reported by the authors · fielded 2009 | Last verified 16 Sept 2026, next review 16 Mar 2027 | A/B Testing: The Complete Guide for Startups (Purpose, Methodology, Best Practices) |
| Marketing budgets were flat at 7.7% of overall company revenue in 2025, the same share as 2024. | 7.7% | Gartner, 2025 CMO Spend Survey | 402 CMOs and marketing leaders in North America, the UK and Europe, the vast majority at companies above $1B annual revenue · fielded February-March 2025 | Last verified 16 Sept 2026, next review 16 Mar 2027 | How Much Should a Startup Spend on Marketing? Budget Ranges by Stage, Marketing Budget Benchmarks by Stage 2026, Your First Marketing Hire |
| The best SaaS businesses have an LTV to CAC ratio higher than 3, sometimes as high as 7 or 8. | 3:1 | For Entrepreneurs (David Skok), SaaS Metrics 2.0 - A Guide to Measuring and Improving What Matters | Practitioner guidance from a SaaS venture investor; not a survey · fielded Not a survey | Last verified 26 Sept 2026, next review 26 Mar 2027 | Unit Economics Calculator, The Marketing KPI Board Report, Paid Media Budget Allocator |
| Profitability becomes anemic once the time to recover CAC extends beyond 12 months; many of the best SaaS businesses recover CAC in 5-7 months. | 12 months | For Entrepreneurs (David Skok), SaaS Metrics 2.0 - A Guide to Measuring and Improving What Matters | Practitioner guidance from a SaaS venture investor; not a survey · fielded Not a survey | Last verified 26 Sept 2026, next review 26 Mar 2027 | Unit Economics Calculator, The Marketing KPI Board Report, Paid Media Budget Allocator |
| Target CAC payback under 12 months for SMB-focused cloud companies, under 18 months for mid-market and under 24 months for enterprise. | <12 / <18 / <24 months | Bessemer Venture Partners, Scaling to $100 Million | Investor guidance for cloud companies, drawing on Bessemer data; not a survey · fielded Not a survey | Last verified 26 Sept 2026, next review 26 Mar 2027 | Unit Economics Calculator, The Marketing KPI Board Report, Paid Media Budget Allocator, Marketing Budget Benchmarks by Stage 2026 |
| Cloud companies should aim for 65-70% gross margins over time; the middle 50% of cloud businesses sit within roughly 60-80%. | 65–70% | Bessemer Venture Partners, Scaling to $100 Million | Investor guidance for cloud companies, drawing on Bessemer data; not a survey · fielded Not a survey | Last verified 26 Sept 2026, next review 26 Mar 2027 | Unit Economics Calculator, The Retention & NRR Workbook |
| Marketing expenses as a percent of company revenues, means by economic sector: B2B product 6.36% (63 companies), B2B services 9.02% (42), B2C product 15.47% (47), B2C services 6.04% (23); all sectors 9.35% (176). | 6.4% B2B product · 9.0% B2B services · 15.5% B2C product · 6.0% B2C services | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 34th edition — Firm and Industry Breakout Report, 2025 — Sector cells are small and the standard deviations are large (11 to 15 points), so the size of the B2C/B2B gap moves between waves. | 281 of 2,047 U.S. marketing leaders responded (34th edition); 176 answered the revenue-share question · fielded January 21 – February 12, 2025 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing expenses as a percent of company revenues, means by industry sector for sectors with at least 15 responses: insurance 14.35% (22), professional services 9.04% (28), consumer services 7.56% (18), tech/software/platform 5.50% (19), banking/finance 4.99% (19), energy 2.46% (16). Sectors with fewer than 15 responses (consumer packaged goods, communications/media, healthcare, real estate, manufacturing, education) are not used. | 2.5%–14.4% | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 34th edition — Firm and Industry Breakout Report, 2025 — Industry cells range from 3 to 28 companies, so figures move by several points between waves; used as a rough check, never as a target. | 281 of 2,047 U.S. marketing leaders responded (34th edition); 176 answered the revenue-share question · fielded January 21 – February 12, 2025 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing budgets rose to 9.5% of company revenue in 2022, from 6.4% in 2021. | 9.5% | Gartner, 2022 CMO Spend Survey | 405 CMOs and marketing leaders · fielded February-March 2022 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| In the four years before the pandemic, average marketing budgets were 11% of company revenue; in 2024 they fell to 7.7%, from 9.1% in 2023. | ~11% | Gartner, 2024 CMO Spend Survey | 395 CMOs and marketing leaders · fielded February-March 2024 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Only 30% of CMOs report mature or fully developed AI-readiness capabilities. | 30% | Gartner, 2026 CMO Spend Survey | 401 CMOs across North America, the UK and Europe, most at companies above $1B revenue · fielded January-March 2026 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| UK companies revised total marketing budgets up by a net balance of +1.9% in Q4 2024, led by events (+12.3%) and PR (+6.8%). | +12.3% | IPA, IPA Bellwether Report, Q4 2024 — Net balances: the share of firms revising budgets up minus the share revising down, not growth rates. | Panel of UK marketing budget holders, compiled by S&P Global for the IPA · fielded Q4 2024 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Paid media investments grew to 27.9% of marketing budget in 2024. | 27.9% | Gartner, 2024 CMO Spend Survey | 395 CMOs and marketing leaders, North America and Northern and Western Europe · fielded February-March 2024 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing organizations used 33% of their martech stack's capabilities on average in 2023. | 33% | Gartner, 2023 Marketing Technology Survey | 405 marketing leaders · fielded May-June 2023 | Last verified 28 Sept 2026, next review 28 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing budgets fell from 11.2% of company revenue in 2018 to 10.5% in 2019. | 10.5% | Gartner, CMO Spend Survey 2019–2020 | More than 340 marketing executives in North America and the UK · fielded 2019 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing budgets fell to 6.4% of company revenue in 2021, from 11% in 2020. | 6.4% | Gartner, CMO Spend Survey 2021 | 400 CMOs and marketing leaders in North America, the UK, France and Germany · fielded March-May 2021 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| CMOs report GenAI investments delivering ROI through improved time efficiency (49%), cost efficiency (40%) and capacity (27%). | 49% | Gartner, 2025 CMO Spend Survey | 402 CMOs across North America, the UK and Europe · fielded February-March 2025 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing expenses were 9.0% of company revenues in 2026, down from 9.4% in 2025; as a share of company budgets they fell to 9.6%, the lowest since 2021. | 9.0% | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 35th edition — Highlights and Insights Report, 2026 | 308 of 2,111 marketing leaders at U.S. for-profit companies responded (14.6%) · fielded January 7–29, 2026 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing expenses as a percent of company revenues by economic sector, 2026: B2B product 7.0%, B2B services 10.1%, B2C product 12.0%, B2C services 7.2%. | 7.0% B2B product · 10.1% B2B services · 12.0% B2C product · 7.2% B2C services | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 35th edition — Highlights and Insights Report, 2026 — Per-sector respondent counts are not published in the Highlights report (p. 52–53). | 308 of 2,111 marketing leaders at U.S. for-profit companies responded (14.6%) · fielded January 7–29, 2026 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Companies used generative AI in 22.4% of marketing activities in 2026, up from 15.1% in 2025 and 7.0% in 2024. | 22.4% | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 35th edition — Highlights and Insights Report, 2026 — p. 23. | 308 of 2,111 marketing leaders at U.S. for-profit companies responded (14.6%) · fielded January 7–29, 2026 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Social media accounted for 14.3% of marketing budgets in 2026; marketers expect 17.1% in the next 12 months. | 14.3% | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 35th edition — Highlights and Insights Report, 2026 — p. 58. | 308 of 2,111 marketing leaders at U.S. for-profit companies responded (14.6%) · fielded January 7–29, 2026 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketers expect brand-building spending to grow 5.9% over the next 12 months (2026), against 6.6% expected in the 2025 edition. | 5.9% | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 35th edition — Highlights and Insights Report, 2026 — p. 56. An expected rate of change in spending, not a share of revenue. | 308 of 2,111 marketing leaders at U.S. for-profit companies responded (14.6%) · fielded January 7–29, 2026 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Marketing organizations grew 2.5% over the past year (2026), down from 5.4% in 2025. | 2.5% | The CMO Survey (Duke Fuqua / Deloitte / AMA), The CMO Survey, 35th edition — Highlights and Insights Report, 2026 — p. 64. | 308 of 2,111 marketing leaders at U.S. for-profit companies responded (14.6%) · fielded January 7–29, 2026 | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| Bessemer recommends investing in customer acquisition when LTV/CAC is 3x or more. | 3x+ | Bessemer Venture Partners, Scaling to $100 Million | Investor guidance for cloud companies, drawing on Bessemer data; not a survey · fielded Not a survey | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
| An average marketing budget can be highly misleading for planning purposes. | — | MIT Sloan Management Review, Tavassoli, N. and Moorman, C., "The End of Averages for Marketing Budgets" — Cited for the argument only; no figures from this article are used. | Commentary drawing on The CMO Survey · fielded Not a survey | Last verified 29 Sept 2026, next review 29 Dec 2026 | Marketing Budget Benchmarks by Stage 2026 |
Go-to-Market & Growth Planning
9 figures — Go-to-Market & Growth Planning hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| Poor product-market fit was the most-cited underlying cause (43%) among VC-backed startups that shut down since 2023 with an identifiable cause; 70% ran out of capital, which CB Insights treats as the final cause of death rather than the root problem. | 43% | CB Insights, The top 9 reasons startups fail | 431 VC-backed startups that shut down since 2023; 385 with identifiable causes (companies could cite more than one) · fielded 2023-2026 | Last verified 29 Sept 2026, next review 29 Mar 2027 | How to Build a B2B Go-to-Market Strategy from Scratch: A Founder's Playbook, Marketing Strategy for Startups: A Four-Layer Framework for Founders |
| 68% of B2B buyers have a front-runner vendor in mind at the very start of a purchase, and that front-runner wins 80% of the time. | 68% | Forrester, Building Preference Is The Key To Winning B2B Buyers | Forrester's 2025 Buyers' Journey Survey; sample not stated in the post · fielded 2025 | Last verified 29 Sept 2026, next review 29 Mar 2027 | How to Build a B2B Go-to-Market Strategy from Scratch: A Founder's Playbook, Marketing Strategy for Startups: A Four-Layer Framework for Founders |
| 67% of B2B buyers said they prefer a rep-free buying experience. | 67% | Gartner, Gartner Sales Survey Finds 67% of B2B Buyers Prefer a Rep-Free Experience | 646 B2B buyers · fielded August-September 2025 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with?, Competitive Analysis for Startups: Research That Changes Decisions |
| B2B buyers used an average of seven information sources in a recent purchase. | 7 | Gartner, Gartner Survey Finds 69% of B2B Buyers Turn to Sales Reps to Validate AI-Generated Insights | 645 B2B buyers · fielded August-September 2025 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with? |
| 45% of B2B buyers used generative AI in a recent purchase, mainly to gather information on vendors and products. | 45% | Gartner, Gartner Survey Finds 69% of B2B Buyers Turn to Sales Reps to Validate AI-Generated Insights | 645 B2B buyers · fielded August-September 2025 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with? |
| More than 60% of business buyers purchased some form of trial. | More than 60% | Forrester, The State of Business Buying, 2026 | Buyers' Journey Survey of nearly 18,000 business buyers · fielded 2025 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with?, How to Market an AI Product, Marketing AI Products Playbook |
| B2B buyers use an average of ten channels across a purchase, and generative AI has moved into the top five for finding and evaluating suppliers. | 10 | McKinsey & Company, The surprising economics of B2B growth: The new survival threshold and what it takes to thrive | 2026 Global B2B Pulse Survey of nearly 4,000 decision makers in 13 countries · fielded 2026 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with? |
| B2B marketing efficiency peaked at around 46% of budget on brand and 54% on activation. | 46% brand / 54% activation | LinkedIn B2B Institute and IPA, The 5 Principles of Growth in B2B Marketing (Binet and Field) — The Institute's summary page rounds the split to 50/50. Describes established advertisers, not seed-stage startups. | Fewer than 50 B2B cases · fielded before 2019 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with?, LinkedIn Ads for B2B Startups |
| Only about 5% of business buyers are in the market in any quarter, because companies change providers only every few years. | About 5% | Ehrenberg-Bass Institute for Marketing Science, Advertising effectiveness and the 95-5 rule: most B2B buyers are not in the market right now (John Dawes) — A derived rule of thumb, not a survey result. | Derived estimate from typical B2B provider-switching cycles, not a survey · fielded not applicable (derived rule of thumb) | Last verified 30 Sept 2026, next review 30 Mar 2027 | Which marketing channels should a startup start with?, LinkedIn Ads for B2B Startups, Retargeting for Startups |
Industry Playbooks
23 figures — Industry Playbooks hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| 54% of districts ranked budget shortfalls among their top three concerns in spring 2026, up from 33% in 2025. | 54%, up from 33% | RAND, Clinton, C., Master, B., Rainey, L. and Keskin, S., "Shrinking Budgets, Fewer Students", RAND RR-A4737-4 | 481 districts (of 11,967 invited; 4% response rate) · fielded March 18 to May 4, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook, The EdTech Marketing Calendar, How to Sell EdTech to School Districts |
| Federal funds were 11.7% of public elementary and secondary school revenues in fiscal year 2024 ($121.2 billion); state and local governments provided the other 88.3%. | 11.7% | NCES, Revenues and Expenditures for Public Elementary and Secondary Education: School Year 2023-24 (Fiscal Year 2024), NCES 2026-008 | US public elementary and secondary school finance data · fielded Fiscal year 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| 46% of district and school leaders said curriculum purchases are decided mostly at district level with some school involvement, 22% at district level alone and 21% with equal involvement. | 46% | EdWeek Research Center, Strategic Resourcing for K-12 Education: A Work in Progress — Small sample and a study whose coverage was supported in part by a Gates Foundation grant; RAND's 2026 study of math curriculum adoption found the same pattern. | 270 educators (118 district leaders and 152 school leaders); weighting not specified · fielded June 28 to August 2, 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| 67% of respondents named curriculum and instruction leaders a major influence on curriculum purchases, ahead of teachers (56%), school leaders (52%), the superintendent (32%) and operations, business or finance leaders (28%). | 67% | EdWeek Research Center, Strategic Resourcing for K-12 Education: A Work in Progress — Small sample and a study whose coverage was supported in part by a Gates Foundation grant. | 270 educators (118 district leaders and 152 school leaders); weighting not specified · fielded June 28 to August 2, 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| 66% of district and school leaders say teachers evaluate products, and 55% say teachers pilot them. | 66% | EdWeek Research Center, Strategic Resourcing for K-12 Education: A Work in Progress — Small sample, weighting not specified. | 270 educators (118 district leaders and 152 school leaders); weighting not specified · fielded June 28 to August 2, 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Sell EdTech to School Districts |
| Leaders judged product fit by test scores (48%), teacher surveys or focus groups (41%) and usage data (38%). | 48% | EdWeek Research Center, Strategic Resourcing for K-12 Education: A Work in Progress — Small sample, weighting not specified. | 270 educators (118 district leaders and 152 school leaders); weighting not specified · fielded June 28 to August 2, 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Sell EdTech to School Districts |
| 45% of the tools in Instructure's annual EdTech Top 40 report had published ESSA research, up from 32% in the previous year's list. | 45% | Instructure, EdTech Top 40 report press release — Vendor research on a short list that changes each year; read it as a signal, not a trend. | The 40 tools on LearnPlatform by Instructure's eighth annual EdTech Top 40 list (64 billion interactions, 3.7 million students, 546,000 educators) · fielded 2024-25 school year | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| 86% of districts have a procedure to vet tools before they are used, 61% keep an approved-app list and 56% require vendors to supply product safety information. | 86% | CoSN, U.S. State of EdTech 2026 — Produced by CoSN with support from vendor and association partners. | 607 district education technology leaders; margin of error 4% at 95% confidence · fielded January 14 to March 1, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook, How to Sell EdTech to School Districts |
| 79% of districts had AI guidelines in 2026, up from 57% in 2025. | 79% | CoSN, U.S. State of EdTech 2026 — Produced by CoSN with support from vendor and association partners. | 607 district education technology leaders; margin of error 4% at 95% confidence · fielded January 14 to March 1, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| 56% of districts require vendors to provide product safety information and 29% require accessibility information; 52% name someone to review interoperability during purchasing. | 56% | CoSN, U.S. State of EdTech 2026 — Produced by CoSN with support from vendor and association partners. | 607 district education technology leaders; margin of error 4% at 95% confidence · fielded January 14 to March 1, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Sell EdTech to School Districts |
| 42% of district technology leaders named refresh and modernization of classroom technology as the area most at risk. | 42% | CoSN, U.S. State of EdTech 2026 — Produced by CoSN with support from vendor and association partners. | 607 district education technology leaders; margin of error 4% at 95% confidence · fielded January 14 to March 1, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Sell EdTech to School Districts |
| 54% of students and 53% of English, math and science teachers said they used AI for school in 2025. | 54% of students, 53% of teachers | RAND, Doss, C., Bozick, R., Schwartz, H. L. and others, "AI Use in Schools Is Quickly Increasing but Guidance Lags Behind", RAND RR-A4180-1 | American Youth Panel: 1,261 students (January-February 2025) and 852 students (February-March 2025); American Teacher Panel: 8,601 English, math and science teachers (April-June 2025) · fielded January to June 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| About 5.2% of school-age children received academic instruction at home in 2022-23, up from 3.7% in 2018-19, including 3.4% who were homeschooled; the count includes full-time virtual school. | 5.2% | NCES, Higher percentage of K-12 students are receiving academic instruction at home (National Household Education Surveys 2023) | National Household Education Surveys Program 2023 (parent reports for children aged 5 to 17) · fielded 2022-23 school year | Last verified 1 Oct 2026, next review 1 Apr 2027 | EdTech Marketing Playbook |
| 37% of respondents attribute at least some EBIT (profit) impact to AI use, and about 6% qualify as AI high performers. | 37% | McKinsey & Company, The state of AI in 2026: On the road to ROI | 1,719 respondents in 97 nations · fielded May 4 to June 8, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Marketing AI Products Playbook |
| 32% of respondents say their organization decided against buying one or more software products or features because they could be built internally with agentic coding tools. | 32% | McKinsey & Company, The state of AI in 2026: On the road to ROI | 1,719 respondents in 97 nations · fielded May 4 to June 8, 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product, Marketing AI Products Playbook |
| 46% of people globally are willing to trust AI systems, although 66% use AI regularly. | 46% | The University of Melbourne and KPMG, Trust, attitudes and use of artificial intelligence: A global study 2025 | 48,340 people in 47 countries · fielded November 2024 to mid-January 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Marketing AI Products Playbook |
| The buying group doubles, from seven to 14 people, when a purchase includes generative AI features. | 7 to 14 | Forrester, The State of Business Buying, 2026 | Buyers' Journey Survey of nearly 18,000 business buyers · fielded 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Marketing AI Products Playbook |
| 94% of business buyers use AI during their buying process. | 94% | Forrester, The State of Business Buying, 2026 | Buyers' Journey Survey of nearly 18,000 business buyers · fielded 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product |
| 69% of B2B buyers prefer to validate AI-generated insights with sales reps. | 69% | Gartner, Gartner Survey Finds 69% of B2B Buyers Turn to Sales Reps to Validate AI-Generated Insights | 645 B2B buyers · fielded August-September 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product, Marketing AI Products Playbook, Free Trial, Freemium or Demo? |
| About four in five vendors introducing AI pricing chose capacity models, in which customers commit to a fixed amount of capacity (for example prepaid credits or entitlements); among AI-native and seat-based SaaS companies introducing a hybrid AI meter, only about 10% rely on outcome-based meters. | About four in five | Bain & Company, AI Pricing: A Reality Check on Effort, Usage, and Outcomes | Publicly available pricing pages of about 200 B2B SaaS companies · fielded June 2026 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product, Marketing AI Products Playbook |
| 50% of US adults are more concerned than excited about the increased use of AI in daily life, up from 37% in 2021. | 50% | Pew Research Center, How Americans View AI and Its Impact on People and Society | 5,023 US adults · fielded June 9 to 15, 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product, Marketing AI Products Playbook |
| The cost of querying a model at GPT-3.5 level (64.8 on MMLU) fell more than 280-fold, from $20.00 to $0.07 per million tokens, between November 2022 and October 2024. | More than 280-fold | Stanford HAI, Artificial Intelligence Index Report 2025 | Annual index report · fielded November 2022 to October 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product |
| The FTC's complaint said independent testing found 53% accuracy on general-purpose content for an AI-content detector Workado had marketed as 98% accurate. | 53% | Federal Trade Commission, FTC Order Requires Workado to Back Up Artificial Intelligence Detection Claims — An allegation in the FTC's complaint, later settled by order; not an independent finding. | Single enforcement action · fielded 2025 | Last verified 1 Oct 2026, next review 1 Apr 2027 | How to Market an AI Product |
Marketing Ops, AI & Team
2 figures — Marketing Ops, AI & Team hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| Martech accounted for 19.4% of the average marketing budget in 2026, a five-year low. | 19.4% | Gartner, 2026 CMO Spend Survey — Gartner's own press release does not publish the category split; this is trade coverage of the same survey. Replace with the Gartner source if we obtain the full report. | 401 CMOs, North America / UK / Europe · fielded January-March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | /, Marketing Technology Stack Landscape |
| Paid media reached 31.4% of the average marketing budget in 2026, funded by cuts to agencies. | 31.4% | Gartner, CMO Spend 2026 | 401 CMOs, North America / UK / Europe · fielded January-March 2026 | Last verified 15 Sept 2026, next review 15 Dec 2026 | Marketing Technology Stack Landscape, Marketing Budget Benchmarks by Stage 2026 |
Pricing & Monetization
7 figures — Pricing & Monetization hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| About 85% of SaaS leaders now use some form of usage-based pricing. | 85% | Metronome & Greyhound Capital, State of Usage-Based Pricing 2025 | 100 SaaS companies · fielded 2025-01 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
| Roughly 78% of companies using usage-based pricing adopted it within the last five years, and nearly half within the last two. | 78% | Metronome & Greyhound Capital, State of Usage-Based Pricing 2025 | 100 SaaS companies · fielded 2025-01 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
| 57% of SaaS companies use per-user pricing as their primary model, down from 64% in 2024. | 57% | Monetizely, SaaS Pricing Benchmark Study 2025 | 103 companies' public pricing, anonymised enterprise contract data, and 47 pricing leaders surveyed · fielded 2025 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
| 61% of SaaS companies now employ some form of hybrid pricing, up from 49% in 2024. | 61% | Monetizely, SaaS Pricing Benchmark Study 2025 | 103 companies' public pricing, anonymised enterprise contract data, and 47 pricing leaders surveyed · fielded 2025 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
| 44% of SaaS companies charge for AI-powered features. | 44% | Maxio (survey by Benchmarkit), 2025 SaaS Pricing Trends Report — Maxio publishes the report; the underlying survey is Benchmarkit's. The report page does not disclose an exact sample size. | hundreds of SaaS companies (report states "hundreds"; no exact n published) · fielded 2025 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
| Companies using hybrid models (subscription plus usage) report the highest median growth rate, at 21%. | 21% | Maxio (survey by Benchmarkit), 2025 SaaS Pricing Trends Report — Maxio publishes the report; the underlying survey is Benchmarkit's. The report page does not disclose an exact sample size. | hundreds of SaaS companies (report states "hundreds"; no exact n published) · fielded 2025 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
| Credit-based pricing more than doubled among the top 500 SaaS companies: 79 now sell credits, against 35 at the end of 2024 — a 126% increase. | 126% | Rob Litterst, Growth Unhinged, 2025 state of SaaS pricing changes | PricingSaaS 500 Index — the 500 largest SaaS and AI companies with public pricing pages · fielded Index snapshot at the end of 2025, compared against the end-of-2024 snapshot; published 7 January 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | SaaS Pricing Models in 2026: Seat-Based vs. Usage-Based vs. Hybrid |
Retention, Expansion & Advocacy
4 figures — Retention, Expansion & Advocacy hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| Median net revenue retention for bootstrapped private B2B SaaS companies between $3M and $20M ARR is 103%. | 103% | SaaS Capital, Benchmarking Metrics for Bootstrapped SaaS Companies | 1,000+ private B2B SaaS companies; figures cited are for bootstrapped companies between $3M and $20M ARR · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Your NRR is 100% and you are losing a quarter of your customers, The Retention & NRR Workbook, Churn & Retention Calculator |
| Median gross revenue retention for bootstrapped private B2B SaaS companies between $3M and $20M ARR is 91%. | 91% | SaaS Capital, Benchmarking Metrics for Bootstrapped SaaS Companies | 1,000+ private B2B SaaS companies; figures cited are for bootstrapped companies between $3M and $20M ARR · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Your NRR is 100% and you are losing a quarter of your customers, The Retention & NRR Workbook, Churn & Retention Calculator |
| Median revenue growth for bootstrapped private B2B SaaS companies between $3M and $20M ARR fell to 15%, from 20% a year earlier. | 15% | SaaS Capital, Benchmarking Metrics for Bootstrapped SaaS Companies | 1,000+ private B2B SaaS companies; figures cited are for bootstrapped companies between $3M and $20M ARR · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Your NRR is 100% and you are losing a quarter of your customers |
| For a typical Series B or C enterprise software company, Bessemer sets net revenue retention of 100% as good, 110% as better and 120% or more as best. | 100% / 110% / 120% | Bessemer Venture Partners, State of the Cloud 2023 — Bessemer notes the bands vary by stage and by SMB, mid-market or enterprise segment. | Investor guidance for Series B and C enterprise software companies; not a survey · fielded Not a survey | Last verified 28 Sept 2026, next review 28 Dec 2026 | Churn & Retention Calculator |
Sales & Pipeline
1 figure — Sales & Pipeline hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| AAJ's planning assumption: if a team wins 15–25% of qualified deals, it needs 4–7x coverage — 4–7x is 1 divided by that win rate, not a borrowed benchmark. Enter your own win rate for your own multiple. | 4–7x | AAJ's own estimate, not a published benchmark — Built from: An assumed 15–25% win rate for early-stage B2B; the coverage multiple is arithmetic on that assumption. Not client data. | AAJ's stated view for B2B SaaS, Pre-Seed to Series B; not client or survey data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Pipeline Coverage & Forecasting Playbook, Pipeline Forecast & Coverage Calculator |
Strategy & Positioning
8 figures — Strategy & Positioning hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| 74% of B2B buying teams showed unhealthy conflict during the decision, and groups that reached consensus were 2.5 times more likely to report a high-quality deal. | 74% | Gartner, Gartner Sales Survey Finds 74% of B2B Buyer Teams Demonstrate 'Unhealthy Conflict' During the Decision Process | 632 B2B buyers · fielded August-September 2024 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Customer Segmentation Playbook, Lead Management Playbook |
| On average, 13 internal and 9 external people influence a business purchase. | 13 internal, 9 external | Forrester, The State of Business Buying, 2026 | Buyers' Journey Survey of nearly 18,000 business buyers · fielded 2025 | Last verified 30 Sept 2026, next review 30 Mar 2027 | Customer Segmentation Playbook, Which marketing channels should a startup start with? |
| Of 172 studies on algorithmic customer segmentation, only 4.1% had subject-matter experts judge whether the segments made sense. | 4.1% | Journal of Marketing Analytics, Salminen, J., Mustak, M., Sufyan, M. and Jansen, B. J., "How can algorithms help in segmenting users and customers?", Journal of Marketing Analytics, 11(4), 677-692 | Systematic review of 172 studies · fielded studies published from 2000 onward | Last verified 30 Sept 2026, next review 30 Mar 2027 | Customer Segmentation Playbook |
| 81% of business buyers were dissatisfied with the provider they had chosen. | 81% | Forrester, The State of Business Buying, 2024 | More than 16,000 business buyers · fielded 2024 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Competitive Analysis for Startups: Research That Changes Decisions |
| 40% to 60% of deals are lost to buyers who say they intend to buy but never act. | 40% to 60% | Harvard Business Review (Dixon and McKenna), Stop Losing Sales to Customer Indecision | More than 2.5 million recorded sales conversations · fielded not stated in the article | Last verified 1 Oct 2026, next review 1 Apr 2027 | Competitive Analysis for Startups: Research That Changes Decisions |
| Poor product-market fit was a cause in 43% of 385 VC-backed startup shutdowns with identified reasons (running out of money was the final cause for 70%, bad timing 29%, unsustainable unit economics 19%). | 43% | CB Insights, The top 9 reasons startups fail — Across all sectors. | 431 VC-backed startups that shut down since 2023, reasons identified for 385 · fielded shutdowns since 2023 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Product-Market Fit: How to Tell If You Have It |
| Slack's Net Dollar Retention Rate was 143% as of January 31, 2019. | 143% | Slack Technologies, Registration statement on Form S-1 | Company-reported · fielded as of January 31, 2019 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Product-Market Fit: How to Tell If You Have It |
| 55% of Zoom's 344 customers contributing more than $100,000 of revenue started with at least one free host prior to subscribing (fiscal year ended January 31, 2019). | 55% of 344 | Zoom Video Communications, Registration statement on Form S-1 | 344 customers above $100,000 of revenue · fielded fiscal year ended January 31, 2019 | Last verified 1 Oct 2026, next review 1 Apr 2027 | Product-Market Fit: How to Tell If You Have It |
Unassigned
1 figure.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| 35% of failed startups cited no market need, in CB Insights' 2021 analysis of 110+ startup post-mortems. | 35% | CB Insights, The Top 12 Reasons Startups Fail — Point-in-time 2021 edition. CB Insights' research page now serves a newer edition with different figures; every citation on this site names the 2021 edition explicitly. | 110+ startup post-mortems · fielded 2021 | Last verified 15 Sept 2026, next review 15 Sept 2027 | / |
Website & Conversion
1 figure — Website & Conversion hub.
| Figure | Value | Source | Sample & field window | Last verified | Used by |
|---|---|---|---|---|---|
| AAJ's planning bands for landing-page conversion: cold paid traffic 1–3%, warm email or referral traffic 5–10%, low-friction opt-ins 15–30%, with 3–5% a realistic target for a B2B demo or trial page. | 3–5% | AAJ's own estimate, not a published benchmark — Built from: AAJ's judgement of what is realistic for each traffic temperature and offer friction. Not client data and not a published benchmark. | AAJ's stated view for B2B SaaS, Pre-Seed to Series B; not client or survey data · fielded 2026 | Last verified 16 Sept 2026, next review 16 Mar 2027 | Why Your Landing Page Converts at 1% (and How to Increase That to 3-5%) |
More in Analytics, Experiments & Budget
Part of the Analytics, Experiments & Budget hub - see all 26 resources on this topic.
- Article: From Intuition to Intelligence: Why Marketing Analytics is the Essential Lever for Growth
- Article: How Do I Know If Marketing Is Working? Read the Stages, Not the Top of the Funnel
- AI agent skill: Incrementality & MMM
- Article: Is Your Marketing Budget Working Hard Enough? A Premium Consulting Perspective on Maximizing Marketing ROI
Also useful in Paid Media, Go-to-Market & Growth Planning.